Customer Services

The credit / debit card I have previously used to pay my call13434 invoices has now been refused?

You may have been issued a new card by your bank. If this is the case you will also have been allocated a new expiry date and security code. Please click on 'Customer Login' to update your payment details. Most of your account and payment details such as name and (email) address details, adding telephone numbers to your account and unsubscribing can be changed online.

Please note online changes may take up to an hour to be processed and may not show immediately on your account. Please be patient and check your account in an hour to see if the changes have been processed.

Should your account be blocked as a result of failed payments you cannot change your payment details until the block has been removed due to security reasons.

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