The operator informed me my call13434 customer number has been blocked

Your call13434 customer number has been blocked because we have not received your last payment. Unfortunately our creditcard acquirer is not in a position to inform us of the reasons why a card payment has been declined.
Please click on 'Customer Login' to update your payment details. Most of your account and payment details such as name and (email) address details, adding telephone numbers to your account and unsubscribing can be changed online by clicking here.

Please note online changes may take up to an hour to be processed and may not show immediately on your account. Please be patient and check your account in an hour to see if the changes have been processed.

Alternatively, if you transfer the outstanding amount you can use your account again in a few days. Please login to your online account for further payment instructions. Please always ensure you include your customer number when you pay your invoice!