Customer Services

How do I make a call?

It is very easy to use call13434. Once you have registered your telephone number and payment details you can start using 13434 immediately.

From any Eircom landline:
Just dial the call13434 Indirect Access code before each call to benefit from our low price tariffs. For example, to call the USA you first dial 13434, (do not pause) then the country code 001, followed by the subscriber number i.e. 13434 001 818 456 4567. Do not wait for a voiceprompt to enter the telephone number; just enter the complete telephone number immediately after dialling 13434.

From non-Eircom landlines:
Dial 01 6 850 850 or 021 2422422, wait for the voiceprompt and enter the follow-on telephone number. For example: 01 6 850 850 -wait for voiceprompt- 001 818 456 4567.

From mobiles*:
Dial 01 6 850 850 or 021 2422422, wait for the voiceprompt and enter the follow-on telephone number. After dialling the follow-on telephone number do NOT press the green ?send? button on your mobile again otherwise the call may be carried by your mobile operator!

* calls to 01 6 850 850 (Dublin number) or 021 2422422 (Cork number) from mobiles may come out your inclusive free minutes or your mobile operator may charge separately for calls to 01 6 850 850 or 021 2422422 numbers depending on your operator and tariff plan; please check with your mobile operator for correct rates.

Please note that when you call a local number you should still dial the complete area code and subscriber number i.e. if you are in Dublin and would like to make a call inside Dublin: 13434 016 7210 1234.

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